Troubleshooting
Why your drop isn't visible
Why isn't my drop showing up?
Open the drop — its status says which of these it is.
- Draft — it hasn't been published, so it isn't public yet.
- Scheduled — published, but the order window hasn't opened.
- The order window has already closed, which happens automatically at the close time.
- You closed the drop.
A published drop with an open window is visible on your storefront and at its own link.
Related
- Why customers can't orderCheck the drop is live, the order window is open, and stock is left.
- How drop dates workTwo windows in sequence: when customers can order, then when they collect.
- Publishing a dropPublishing puts the drop on your storefront, orderable during the window you set.