Orders
Messaging someone about their order
Can I message a customer?
Every order and every customer has a Message button. It opens a private conversation between you and that person, and their replies come back to your Messages inbox.
If a customer gave a phone number, the order also offers call and text links.
Related
- Sending an announcementFrom a drop, pick an audience of buyers and write once — each person gets it privately.
- Your customer listCustomers builds itself from your orders — who bought, how often, how much.