DropQ SMS Messaging
DropQ customers may choose to receive text messages related to account activity, orders, payments, pickups, and other activity on the DropQ platform.
Users may also separately choose to receive notifications about vendors or drops they follow.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP to unsubscribe.
- Reply HELP for assistance.
- SMS consent is optional and is not a condition of purchase or account creation.
How you opt in
DropQ never pre-checks these boxes and never enrols you automatically. Providing a phone number, creating an account, accepting our Terms, or completing a purchase does not opt you in. These are the exact checkboxes shown in the product:
Shown at checkout, and in account settings
Shown when following a vendor, and in account settings
The mobile number field is optional and the consent box is unchecked. Entering a number does not opt you in — the box has to be ticked.
Both consent boxes are separate and unchecked. Saving a mobile number on the profile above them changes nothing on its own. (Number masked for privacy.)
Opting out
Reply STOPto any DropQ text to unsubscribe. You'll get one confirmation message and nothing after that. Reply START to resubscribe, or HELP for assistance. You can also change your preferences any time in your DropQ account settings.
Your information
Mobile information and text messaging opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes. DropQ operates the messaging system on vendors' behalf and honours your consent preferences on every send — vendors do not receive your consent data to market to you independently.
Help
Email support@drop-q.com. See our Terms and Privacy Policy.